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Privacy Policy – Medical Transportation Group

Effective Date: [9/18/2025]

Welcome to Medical Transportation Group (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including communication via SMS/text messages.

1. Information We Collect

We may collect the following information when you fill out forms or interact with our services:

  • Name

  • Email address

  • Phone number

  • Address or location information (if relevant)

  • Any messages or comments you submit via our contact form

  • Usage data (IP address, browser type, pages visited)

2. How We Use Your Information

We use your information for:

  • Responding to inquiries and providing requested services

  • Sending updates, promotions, appointment reminders, and notifications via email or SMS/text

  • Improving our service, website, and customer experience

  • Maintaining safety, security, and fraud prevention

3. SMS/Text Messages – Consent & Opt-Out

By providing your phone number, you consent to receive SMS/text messages from Des Solutions for purposes including service alerts, reminders, promotions, or updates.

  • Message & data rates may apply.

  • You can opt out of SMS/text communication at any time by replying STOP.

  • For help or more information, reply HELP or contact us as listed below.

4. Sharing and Disclosure

We do not sell your personal information. We may share it with:

  • Third-party service providers who help us with email/SMS communication, website hosting, analytics, etc.

  • Legal authorities if required by law

5. Data Security

We employ administrative, technical, and physical safeguards to protect your personal data against loss, theft, and unauthorized access or disclosure.

6. Your Rights

You have the following rights:

  • To access the data we hold about you

  • To correct or update any information that is inaccurate

  • To delete your information (where permitted by law)

  • To opt-out of marketing/SMS communications

7. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we’ll revise the “Effective Date” above and post the updated policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy or want to exercise any of your rights, contact us at:

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